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How would you rate the overall service received from Posh Petz?





What customers are saying about Posh Petz

23rd November 2024, Karen D-S said:

How would you rate the overall service received from Posh Petz? Very Good

Please provide general feedback: My 7 month old cocker needed a new coat, and to my delight PP stocked just the thing I wanted - an Equafleece. The time taken to measure her correctly and to try different ones on was on another level - so thank you so much. Customer service at its best!!

3rd August 2024, Melissa B said:

How would you rate the overall service received from Posh Petz? Very Good

Please provide general feedback: Very nice and friendly service got a new harness for our cockapoo Toffee at posh petz they fitted him out and took toffee for a walk around the store to try out the new harness very happy with the service we will be coming back again

19th February 2021, Ayshea said:

How would you rate the overall service received from Posh Petz? Very Good

Please provide general feedback: Would have left a higher rating but it doesn't have an excellent option!!Had to bath my rather large dog after an unfortunate ketchup incident. Fabulous place. Excellent facilities and incredibly friendly staff. My dog is now clean and smells wonderful. Would recommend!

12th May 2020, Bob S said:

How would you rate the overall service received from Posh Petz? Very Good

Please provide general feedback: This is by far the best place to shop for pet supplies. A fantastic selection and the owner Elise is so friendly and very knowledgeable. I really recommend a visit to this store.

9th April 2020, Gerry H said:

How would you rate the overall service received from Posh Petz? Very Good

Please provide general feedback: Elise makes this shop work - terrific service and always welcoming - Elise has loads of positive energy and a great smile on offer to everyone. She seems to know all her regulars (and though's of us that are not such frequent visitors). The shop is always clean and tidy and offers a huge range of food stuffs and pet accessories - love it, a great find - And deserving of all customer support.

26th February 2018, Danni said:

How would you rate the overall service received from Posh Petz? Very Good

Please provide general feedback: As soon as we walked into the store, we were greeted with a smile and spoken too. We had been having difficulty with our husky and her food so was, therefore, looking at other brands. The staff member asked us if we required any help and listened to our concerns. She then went and found some samples of the food we were looking at so we did not have to waste money on buying a large bag of food for her not to eat it. Very happy with the service and wouldn't go anywhere else now.

9th August 2017, Marjorie Goodwin said:

How would you rate the overall service received from Posh Petz? Very Good

Please provide general feedback: Absolutely brilliant service. It was my first order (online) and I had ordered items that were hard to get hold of. Elise went out of her way to try to obtain the items and kept me fully informed by phone. Wish I lived near enough to use the shop in person but I'll definitely be ordering again online. 

17th June 2016, Yvonne Phillips said:

How would you rate the overall service received from Posh Petz? Very Good

Please provide general feedback: I purchase our dogs biscuits on a monthly basis. We originally lived in peterborough and moved to Tallington. Because of Posh Petz friendliness and proffesionalism I travel the distance. On my last visit I was told about their wash room and would I be interested in giving my two staffs Gooner and Bentley a wash. I was apprehensive thinking would I cope washing my two boys on my own but it was a breeze. Everythings explained to you in great detail. It helps to have everything to hand. The option to close the door also puts your mind at rest knowing the dog (s) can roam within the room and not become stressed out. They have different fragrances, towels/ hairdryer and a water proof apron. Innitiation price per dog was £5.00. Now at £10.00 is still a bargain. Definately recommendable.

17th April 2016, Rita (Leo's mum) said:

How would you rate the overall service received from Posh Petz? Very Good

Please provide general feedback: Never having had a dog before the team at Posh Petz have been amazingly helpful and patient with me as it's a huge learning curve and a minefield! Their personal touch has been much needed for me and very much appreciated! 

8th May 2015, Lyn Steen said:

How would you rate the overall service received from Posh Petz? Very Good

Please provide general feedback: I have bought items from the store but this is the first time I have ordered on line for a collection and whoa what a service. All of my items weren't in stock so the team delivered, the next day what they had. Then, next day when my hubby forgot to collect the balance they again delivered to my door. Service like this has long died out in many businesses but here the team go above and beyond. Can't recommend highly enough.

17th February 2015, Miss S Dunkley said:

How would you rate the overall service received from Posh Petz? Very Good

Please provide general feedback: they are very friendly and have great service and also different treats and food than found in your everyday store my dogs love the treats from here and I had a poorly dog and he would only eat food I brought from here.

31st January 2015, Tinkabella said:

How would you rate the overall service received from Posh Petz? Very Good

Please provide general feedback:Visited this shop today to buy my dog a new coat. They have an amazing selection. Ended up with a new posh coat and a fleece bodysuit. Lovely

2nd November 2014, Kayleigh said:

How would you rate the overall service received from Posh Petz? Very Good

Please provide general feedback: Elise has offered some brilliant advice and recommended some fantastic products to try and help my dog who suffers with allergies. Talking to elise has reassured me im not the only one with a pet who suffers and there are lots of options to try. Forever living products are natural and soothing products great for both pets and humans. Shop is fantastic with a whole range of options. Definitely worth a visit.